INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will it take for my order to arrive?

Orders are typically delivered within 7 working days across Pakistan. You will receive a tracking number once your order is shipped.

Can I cancel or modify my order?

Yes, you can cancel or modify your order before the shipping process begins. Custom-made or special orders cannot be cancelled after production has started.

 

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective product, please contact us within 48 hours of receiving your order. We will arrange for a replacement or a refund, depending on the situation.

Are the colors of the products exactly like the pictures on the website?

The colors may vary slightly due to different screen settings and lighting conditions. However, we strive to provide the most accurate representation possible.

How can I track my order?

Once your order is shipped, we will send you a confirmation email with the tracking number and a link to track your package.

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